IS

Noe, Raymond A.

Topic Weight Topic Terms
0.224 process business reengineering processes bpr redesign paper research suggests provide past improvements manage enable organizations
0.181 software development process performance agile processes developers response tailoring activities specific requirements teams quality improvement
0.101 results study research experiment experiments influence implications conducted laboratory field different indicate impact effectiveness future

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Davis, Gordon B. 1 Janz, Brian D. 1 Wetherbe, James C. 1
business process change 1 cooperative learning 1 employee autonomy 1 process improvement 1
self-direction 1 system development 1 team development 1 teams 1
teamwork 1

Articles (1)

Reengineering the Systems Development Process: The Link Between Autonomous Teams and Business Process Outcomes. (Journal of Management Information Systems, 1997)
Authors: Abstract:
    Increases in employee autonomy and the formation of teams often result from reengineering and process innovation efforts, as do moves to "downsize" or "flatten" organizations. Information systems departments have not been insulated from these trends. In spite of the rising interest in these initiatives, little is known about their impact on the systems development process. Past research in blue-collar contexts suggests that teams produce improvements in performance, while anecdotal evidence in the IS industry suggests that such improvements may never materialize. This paper reports on research conducted with 231 IS professionals from 27 systems development teams across 13 organizations. The results indicate that, while autonomy may lead to increased levels of satisfaction and motivation, the level of team development and an organization's learning capacity may be more important in achieving improved work outcomes.